Careers
Service Advisor
We are currently seeking an experienced service advisor to join our growing team!
Day to day responsibilities would include:
-Assisting customer with booking an appointment for their vehicle
-Creating, writing, and maintaining service repair order
-Effectively communicating with the customer, and other staff members
-Being a liaison between the technician and the customer
-Selling maintenance and repairs to customers
-Verifying warranty and service contract coverage
-Consistent and thorough follow up process to ensure customer satisfaction
-Perform multi-point walkaround inspections on all incoming vehicles
-Preparing service estimates for repair and maintenance required, and selling to customer
-Dispatching repair orders into repair shop
-Additional duties as outlined by Service Management
Qualifications:
-PBS V10 experience would be considered an asset, but not required
-OEM brand Experience would be considered an asset, but not required
-Prior work experience in a similar role for at least 2 years
-Strong and effective customer service and communication skills
-Team spirited and team focused
-Valid class 5 driver’s license
-Ability to work under pressure, and provide results
-Strong computer skills
-Driven to succeed and a self starter with a strong work ethic
Salary:
-Salary plus commission and other incentives depending on experience
-Starting annual salary $36,000 + commissions/bonuses