Harris Auto Group = Where Employees Come First!

What separates the Harris Auto Group from other dealerships or auto groups, is we strive to be an 'Employee First' company. It's the belief of ownership that well trained and satisfied employees will ensure a fantastic experience for our customers. What does an employee first company look like? We offer industry leading benefits plans, innovative and motivating compensation packages, as well as constant training from within the group and outside industry professionals. Training remains a key driver of employee retention as our staff have confidence each day knowing they have the tools to perform at the highest level. Above all, the Harris Auto Group prides itself on a leading track record of employee promotions from within. We have countless employees who joined our company at entry level positions, who now are senior managers and even General Managers. Apply today to join a true employee first company!

Job Openings

Financial Services Manager - Harris Auto group

Harris Auto Group is looking for an experienced Financial Services Manager to join our growing team!

This role requires someone with an entrepreneurial spirit that wants to build a business and has the time and work ethic to do so! The Finance Manager oversees prime and non-prime clients and assists in structuring deals in compliance with lender guidelines and dealership policies, resulting in a seamless transition, prompt funding for the clients and ensuring a high level of customer satisfaction.

Your Key Responsibilities

· Explain and demonstrate financial options to customers.

· Deal directly with lenders and financial institutes.

· Prepare and document any/all documentation for final delivery.

· Meet and excel set sales goals by selling extended products such as protection packages, extended warranties, life and accident/health insurance, and environmental protection packages.

· Adhere to a standard of professional ethics and be respectful to customers.

· Be knowledgeable of provincial regulations regarding finance and the fair credit reporting act.

· Interact with appropriate departments.

· Structure deals in accordance with lender and dealership compliance guidelines.

· Book out deals accurately.

· Never misrepresent equipment.

· Perform credit interview, prepare credit application.

· Verify accuracy of all information on the credit application and submit to lender.

· Maintain confidentiality of customer information.

· Sell credit insurance and service contracts.

· Maintain good lender relations.

· Maintain a lender guide of programs currently in use and obtain a working knowledge of them.

· Analyze credit reports, be able to recognize a conventional deal and turn over accordingly.

· Maintain dead files for inactive deals.

· Overcome objections of prospective customers.

Your Capabilities and Credentials

· 3-5 years’ experience in the Automotive business.

· Minimum 2 years' experience in Finance & Insurance.

· Experience in a leadership role

· Excellent understand of sales, finance and management.

· Experience and working relationship with financial institutions.

· Proven record for performance with set goals.

· Excellent Oral, Written & Listening skills.

· Judgment and Decision-Making Skills ability to consider the relative costs and benefits of potential actions and choose the appropriate path.

· Identify measures of performance and actions needed to improve or correct performance.

· Efficient knowledge of word processing software, spreadsheet software, e-mail software and use of the Internet.

· Ability to read, understand and calculate banking figures such as; discounts, interest rates, percentages and commission etc.

· The prioritization skills necessary to use time effectively and set action plans to achieve business targets.

Our aim is to ensure all employees and job applicants are given equal opportunity and that our organization is representative of all sections of society. When The Harris Auto Group selects candidates for employment, promotion, training or any other benefit, it will be on the basis of their aptitude and ability.

Job Types: Full-time, Permanent

Salary: $85,000.00-$100,000.00 per year

Additional pay:

  • Commission Pay

Benefits:

  • Dental Care
  • Extended Health Care
  • Vision Care

Schedule:

  • 8 hour shift

Experience:

  • Sales: 1 year (Preferred)
  • Finance: 1 year (Preferred)

Work remotely:

  • No
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Sales Professional - Harris Auto Group

WE'RE LOOKING FOR AWESOME PEOPLE!

60 DAY ON SITE TRAINING!! Guarantee plus performance bonus

Do you know a thing or two about cars or do you want to know a thing or two about cars? Do you bring exciting energy to a team? Do you like to work in a fun and inspiring environment?

If you answered yes to any of these questions than THIS IS your opportunity to join an amazing team. We are one of the busiest dealerships on Vancouver Island and we're looking for sales staff! Depending on experience we may be able to help with relocation costs.

We provide:

  • Full benefits
  • Room to advance
  • Monthly guarantee

DO YOU HAVE WHAT IT TAKES TO WORK WITH US?

Clean drivers abstract is an asset; Class 5 Drivers license is a requirement

If this sounds like you please apply today!

Our aim is to ensure all employees and job applicants are given equal opportunity and that our organization is representative of all sections of society. When The Harris Auto Group selects candidates for employment, promotion, training or any other benefit, it will be on the basis of their aptitude and ability.

Job Types: Full-time, Commission, Permanent

Salary: $53,958.00-$65,949.00 per year

Benefits:

  • Dental Care
  • Extended Health Care
  • Vision Care

Schedule:

  • 8 hour shift

Experience:

  • Sales: 1 year (Preferred)

Work remotely:

  • No
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Sales Professional - Duncan Dodge

WE'RE LOOKING FOR AWESOME PEOPLE!

60 DAY ON SITE TRAINING!! Guarantee plus performance bonus

Do you know a thing or two about cars or do you want to know a thing or two about cars? Do you bring exciting energy to a team? Do you like to work in a fun and inspiring environment?

If you answered yes to any of these questions than THIS IS your opportunity to join an amazing team. We are one of the busiest dealerships on Vancouver Island and we're looking for sales staff! Depending on experience we may be able to help with relocation costs.

We provide:

  • Full benefits
  • Room to advance
  • Monthly guarantee

DO YOU HAVE WHAT IT TAKES TO WORK WITH US?

Clean drivers abstract is an asset; Class 5 Drivers license is a requirement

If this sounds like you please apply today!

Our aim is to ensure all employees and job applicants are given equal opportunity and that our organization is representative of all sections of society. When The Harris Auto Group selects candidates for employment, promotion, training or any other benefit, it will be on the basis of their aptitude and ability.

Job Types: Full-time, Commission, Permanent

Salary: $53,958.00-$65,949.00 per year

Benefits:

  • Dental Care
  • Extended Health Care
  • Vision Care

Schedule:

  • 8 hour shift

Experience:

  • Sales: 1 year (Preferred)

Work remotely:

  • No
Email Us

Service Manager Nanaimo Chrysler

Our Service Manager position has one of the most generous packages as far as total compensation available in the automotive industry on Vancouver Island. The package includes :

 

· Generous base salary

 

· Competitive incentive plan

 

· 2 weeks paid vacation

 

· Competitive health and dental plan

 

· Paid training

 

· An opportunity to be a part of an exciting, growing business!

 

Your Opportunity

 

We are looking for an experienced Service Manager to join and lead our growing team! You will play a crucial role in directing the team of associates who facilitate the completion of work required to service our clients and reunite them with their vehicles. Leveraging your extensive leadership skills, knowledge of vehicle servicing standards, and excellence in customer care, you will be accountable for the service departments financial performance by excelling at meeting your goals for your department.

 

Your Key Responsibilities

 

· Oversee team members performing vehicle inspections, preparing reports and when required, necessary, carries out these job duties.

 

· Effectively organizes and manages team members, including technicians and advisors, to ensure team objectives and service goals are achieved.

 

· Own creating an exceptional customer service experience by: maintaining customer relationships and ensuring repeat customers by delivering quality service, recommending additional products and services and by addressing any customer concerns or complaints quickly and professionally.

 

· Set up and maintain service desk, including managing service desk team members and evaluating desk efficiency.

 

· Resolve service desk problems and improve current service desk operations to increase productivity and enable amazing customer service.

 

· Monitor department operations and client concerns to define patterns and work to improve efficiency.

 

· Regularly audit work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.

 

· Control department budgets and other expenses.

 

· Mentor, coach, train and support the development of apprentices in the dealership.

 

· Demonstrate and champion a healthy and safe work environment.

 

Your Capabilities and Credentials

 

· Completion of a related post-secondary program and or training courses would be valuable.

 

· 5 years of experience in an automotive dealership service department.

 

· Professional demeanor and strong work ethic.

 

· Excellent communication and organizational skills.

 

· Efficient problem-solving skills.

 

· High level of integrity and work ethic.

 

· Ability to meet physical demands such as heavy lifting, standing for long periods of time and using to use power and hand-held equipment.

 

· Working knowledge of industry standards and practices, including product details and company services offered.

 

· Experience with service applications with PBS including dispatch.

 

· Ability to train, coach, direct and encourage technicians, advisors and shop foreman.

 

· Ability to motivate and engage team members and stakeholders.

 

· Thrive in a high volume, very busy service department.

 

· Desire to make a difference every day and help build a great team.

 

· Must possess a valid driver's license and a safe driving history.

 

· Possessing a provincially recognized Journeyman Automotive Mechanic Certificate would be an asset but is not required.

 

Apply Now!

 

Our aim is to ensure all employees and job applicants are given equal opportunity and that our organization is representative of all sections of society. When The Harris Auto Group selects candidates for employment, promotion, training or any other benefit, it will be on the basis of their aptitude and ability.

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Service Advisor - Nanaimo Chrysler

We are currently seeking an experienced service advisor to join our growing team!

 

Day to day responsibilities would include:

 

-Assisting customer with booking an appointment for their vehicle

-Creating, writing, and maintaining service repair order

-Effectively communicating with the customer, and other staff members

-Being a liaison between the technician and the customer

-Selling maintenance and repairs to customers

-Verifying warranty and service contract coverage

-Consistent and thorough follow up process to ensure customer satisfaction

-Perform multi-point walkaround inspections on all incoming vehicles

-Preparing service estimates for repair and maintenance required, and selling to customer

-Dispatching repair orders into repair shop

-Additional duties as outlined by Service Management

 

Qualifications:

 

-PBS V10 experience would be considered an asset, but not required

-OEM brand Experience would be considered an asset, but not required

-Prior work experience in a similar role for at least 2 years

-Strong and effective customer service and communication skills

-Team spirited and team focused

-Valid class 5 driver’s license

-Ability to work under pressure, and provide results

-Strong computer skills

-Driven to succeed and a self starter with a strong work ethic

 

Salary:

 

-Salary plus commission and other incentives depending on experience

-Starting annual salary $36,000 + commissions/bonuses

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Service Advisor - Duncan Dodge

Service Advisor is at the front-line of Duncan Dodge service department. Service advisors are the liaison between customer and service technician. Assisting customers in determining any problem areas with their vehicles while providing accurate repair descriptions to technicians. In addition, you are responsible for greeting clients, listening to customer requests, scheduling service appointments, and estimating repair costs.

 

  • Consulting with mechanics regarding necessary repairs and alternatives to expensive repairs.
  • Using your knowledge of our products and service to sell or provide in depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop off and vehicle pick-up.
  • Providing customer with information and advice on warranty protection plans, potential cost savings, and the advantages of trading in versus fixing their vehicle.
  • Calling customers to advise them about service changes or vehicle pick up times.
  • Maintaining a positive customer relationship to ensure repeat business.
  • Ensuring all details on service rendered and cost are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.
  • Goes through the POM inspection with the clients 100% of the time.
  • Walking out customers to their vehicle ensuring to grab service tag out of vehicle and making sure vehicle has been washed and vacuumed.
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BDC Service Representative - Duncan Dodge

Duncan Dodge is actively seeking a full-time BDC Service Representative to join our dynamic team. The ideal candidate will have exceptional customer service and communicate effectively by telephone, text message and email with customers (both inbound and outbound communication), schedule appointments, and achieve daily and monthly goals
Duties Include:
The right candidate will be trustworthy, financially motivated, organized, hardworking, outgoing, and personable.
Previous experience in a dealership environment considered an asset.
Communicate effectively by telephone, text message and email with customers (both inbound and outbound communication).
Answer leads promptly and effectively follow up with clients and prospective clients via email and telephone.
Schedule and confirm appointments with customers.
Achieve daily/weekly/monthly goals provided by the fixed operation's manager and BDC manager.
Update the database with customer contact information and information regarding all verbal & written communication with customers.
Study product and services to continually enhance ability to assist customers.
Communicate with the BDC Manager relative any potential customers issues or problems.
Follow the policies and procedures of the BDC department.
Perform other duties as required by management.
Qualifications:
The right candidate will be trustworthy, financially motivated, organized, hardworking, outgoing, and personable. All candidates will be considered.
Previous experience in a dealership environment considered an asset.
Strong computer skills
Previous experience with PBS software considered an asset
Excellent listening, communication, and customer service skills.
Ability to work under pressure in a fast-paced environment.
Positive attitude and good work ethics.
Driven to be the best.
Excellent communication skills.
Clean personal presentation.
Experience:
Automotive: 2 years (Preferred)
Customer service: 2 years (Required)
Telephone Communication: 2 years (Preferred)
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Administrative Coordinator

The Harris Auto Group is looking for a self-driven individual to take on administrative duties as well as social media content/organization to help grow our organic Facebook traffic for multiple dealerships within our group. An interest or a love of vehicles is a benefit but not a requirement. You will be working as a part of our groups Dealer Support Team and collaborating with our marketing department and dealership departments for unique content to post.

Requirements include but are not limited to:

· Proven working experience in social media marketing or as a Digital Media Specialist.

· Administrative tasks may include travel arrangement, reservations, & meeting bookings

· Excellent consulting, writing, editing (photo/video/text), presentation and communication skills

· Demonstrable social networking experience and social analytics tools knowledge

· Ability to prepare, proofread & edit reports & documents using Microsoft Word & Excel

· Ability to provide an opinion and explanation, receive critique, coordinate messaging, and create design balancing multiple dynamics

· An openness and willingness to learn and share knowledge

· Some Accounting knowledge would be beneficial

· Advance Excel Experience is a must.

Job Types: Full-time, Part-time, Permanent

Salary: $39,381.00-$50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • Secondary School (Preferred)

Experience:

  • administrative assistant: 1 year (Preferred)
  • receptionist: 1 year (Preferred)

Administrative Duties:

  • Scheduling
  • Managing social media

Financial Duties:

  • Processing expense reports
  • Billing

Work remotely:

  • Yes
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Journeyman/woman Automotive Technician - Harris Auto Group

The Harris Auto Group, is looking for a career-minded individual available to start immediately as a full time licensed automotive technician. We owe our many years of success to our loyal customers and dedicated employees and we invite you to join our family oriented team.

REQUIREMENTS: Qualified applicants should have electrical and diagnostic skills and the ability to work through problems. A Chrysler background including automatic transmission and diesel knowledge is an asset. A valid driver's license with an acceptable driving record and journeyman license is required. Applicant must have a desire to advance their knowledge with supplied training.

Our aim is to ensure all employees and job applicants are given equal opportunity and that our organization is representative of all sections of society. When The Harris Auto Group selects candidates for employment, promotion, training or any other benefit, it will be on the basis of their aptitude and ability.

Job Types: Full-time, Permanent

Salary: $62,400.00-$140,000.00 per year

Additional pay:

  • Bonus pay

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Automotive Technician: 1 year (Preferred)

Licence:

  • Journeyman (Required)
  • Drivers License (Required)

Work remotely:

  • No
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